Voice, Data, and Internet Solution. Telecommunications/Internet/Web Services Provider. Fully Integrated Communications Provider.

Business :: Data :: CityVault Error Support

Error: ConnectionError0

The connection failed.

What you can do:
For the best resolution, please send the following information to support at http://www.citynet.net/CityVault_ticket.cfm :

1. Which Operating System do you use? (e.g. Windows XP)
2. Which version of CityVault are you using? (e.g. 1.8.6.21) You can find the version by right-clicking the CityVault icon and selecting "About."
3. What firewalls do you currently have enabled on your computer?
4. Does your router have a firewall enabled?
5. What Anti-Virus or Anti-Spyware do you have enabled?
6. Which error code are you getting? (e.g. ConnectionError1)

In addition, please include the cityvault.log file as an attachment. You can find the file at:

C:\Program Files\CityVault\Data\cityvault.log

Sometimes it looks like a text file named "citynetvault."

Back to Error List

Data Products

Data Services
The sharing and exchange of data between locations is paramount for the dissemination of information throughout your entire business...

Dialup Access
Easy to us, reliable and affordable...

iTone/vTone/PRI Circuits
Citynet can provide Voice, Data, Internet and Fax lines directly to your business...

High Speed Internet
Citynet offers a Dedicated Internet Solution specifically for you...

Collocation
Collocation is a complex and integral piece of any network service...

CityVault
Secure, online, remote data backup...

Resources
CityVault Signup
Product Brochure
CityVault Support
CityVault Error Support
CityVault Support Request