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Digital Phone Customer Care

Digital Phone Service Support
Digital Phone FAQ Knowledge Base
Digital Phone Service Terms
How to create a SIP (session initiation protocol) account
How to set up a Dial Plan
How to set up Rules
How to set up a Schedule
How to set up Virtual PBX (private branch exchange)
Combination Schedule and Dial Plan set up
Hardware and Connection Diagram
How to back feed the Digital Phone Service throughout your entire house


Digital Phone Features and How to use them
Call Manager
Voicemail
Three-Way Calling
Call Waiting
Call Forwarding
Caller ID with Name
911 Calling
Call Blocking
Auto Attendant
Call Scheduler
Dial Planner
Recent Call Details
Additional Phone Numbers
Keep Your Same Number
Shipping Procedures


Call Forwarding

>> Click here for a printable PDF

-Can be turned on or off in Call manager online
-Call forward your number to any number in the United States
  • To set a default Call forward when phone is not answered
    • Go to call manager
    • Click on Current Status
    • Click on your telephone number
    • Type the number in the box beside of Default call forward number
    • Click Submit
  • To set up a Rule on the account to call forward a specified number
    • Go to call manager
    • Place mouse over call options
    • click on Rules
    • click create new rule
    • Type the name of the rule
    • Select your action, in this case "Call Forward Automatic"
    • Specify the number you would like the calls forwarded to
    • In the larger box type the number or numbers you would like forwarded now
    • Click submit
  • To set the rule to work now that you have created it
    • Go to Current Status
    • You will now see a box that says Add rule
    • Click in the drop down box and click your rule
    • Rule is now applied
  • To remove rule just click remove on current status page by your you have applied