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Digital Phone Customer Care

Digital Phone Service Support
Digital Phone FAQ Knowledge Base
Digital Phone Service Terms
How to create a SIP (session initiation protocol) account
How to set up a Dial Plan
How to set up Rules
How to set up a Schedule
How to set up Virtual PBX (private branch exchange)
Combination Schedule and Dial Plan set up
Hardware and Connection Diagram
How to back feed the Digital Phone Service throughout your entire house


Digital Phone Features and How to use them
Call Manager
Voicemail
Three-Way Calling
Call Waiting
Call Forwarding
Caller ID with Name
911 Calling
Call Blocking
Auto Attendant
Call Scheduler
Dial Planner
Recent Call Details
Additional Phone Numbers
Keep Your Same Number
Shipping Procedures


Call Scheduler

>> Click here for a printable PDF

-The schedule feature allows custom handling of incoming calls depending on the time of day and day of week
-To set up a schedule
  • Go to customer manager
  • Place mouse over Call Options
  • Click on Schedule
  • Click create new schedule
  • Set Schedule name
  • Select Action
  • Select days of week you want it to effect
  • Select the time of day
  • click submit
-To set the schedule to work now that you have created it
  • Go to Current Status
  • Click in the drop down box under schedule and click your schedule
  • Schedule is now applied
-To remove schedule just click remove schedule and the schedule is now been removed