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Digital Phone Customer Care

Digital Phone Service Support
Digital Phone FAQ Knowledge Base
Digital Phone Service Terms
How to create a SIP (session initiation protocol) account
How to set up a Dial Plan
How to set up Rules
How to set up a Schedule
How to set up Virtual PBX (private branch exchange)
Combination Schedule and Dial Plan set up
Hardware and Connection Diagram
How to back feed the Digital Phone Service throughout your entire house


Digital Phone Features and How to use them
Call Manager
Voicemail
Three-Way Calling
Call Waiting
Call Forwarding
Caller ID with Name
911 Calling
Call Blocking
Auto Attendant
Call Scheduler
Dial Planner
Recent Call Details
Additional Phone Numbers
Keep Your Same Number
Shipping Procedures


Shipping Procedures

>> Click here for a printable PDF

-Once order online is placed the customer is called to verify address, phone number, credit card number or checking account information, and if they have high speed internet
-Equipment is tested on a few calls incoming to the adapter and also outgoing
-Equipment is shipped out to customer by DHL
-Customer will get equipment in 2/3 business days from the time the order was confirmed over the phone with a representative
-DHL requires a signature to make sure the customer gets equipment and it is not lost or stolen
-If unable to be home at the time of delivery customer can make arrangements with DHL (1-800-225-5345)
-Customers can call us for their tracking number